Chairman Leigh Pomlett has confirmed that season ticket holders will be able to claim a refund but has also announced a package offer as an alternative that he is encouraging season ticket holders to take advantage of.
Speaking via the club's official website, Leigh said; "There will be compensation due to season ticket holders for games that won’t be played and we will give the option to fans to have a refund pro-rata to their season ticket cost.
"We are also putting a package together which will give you as much, in fact more value than a refund would.
"I would prefer supporters to consider taking the package at this time as I don’t want cash coming out of the business but I utterly respect that cash for families is very tight so if you would like a refund, you will get a refund on a pro-rata basis but if you can, please consider taking the package."
All 2019-20 Season Ticket holders will be able to claim a pro-rata refund to the value of their season ticket if required or alternatively claim the following Compensation Package:
- Free ticket to a home pre-season friendly fixture;
- Voucher to bring a friend free of charge to two home league games in 20/21; and
- Claim a 20% discount off the 2020/21 replica shirt
The above applies to adult and senior citizen season tickets. Saddlers Crew Season Ticket Holders can receive a £12 refund or enjoy a free ticket to a home pre-season friendly fixture and claim a 20% discount off the 2020/21 replica shirt.
Any supporters who have purchased individual match tickets for the remaining home and away games will be able to claim a refund as and when the Banks’s Stadium re-opens.
Details on how to claim your refund or above package will be released in due course and once the Stadium is fully re-opened to the general public.